Support
Shipping Policy
Free shipping
Orders over $99 (US) / £79 (UK)
7–14 days
Standard delivery to your door
Tracking by email
Sent as soon as your pack ships
Where we ship
United States
Free standard shipping over $99. Under $99: $5.95 flat. Standard delivery takes 7–14 days. Tracking is sent by email.
United Kingdom
Free standard shipping over £79. Under £79: £3.95 flat. Standard delivery takes 7–14 days. Duty and VAT are included.
All UK prices include VAT and all US prices exclude sales tax, which is added at checkout. We do not add customs charges — nothing is collected on delivery.
Shipping
Dispatch time
Orders are processed and dispatched within 24 hours — the same or next business day.
Delivery time
Standard delivery takes 7–14 days. Express shipping is not currently available.
Order tracking
Once your order ships you receive a tracking link by email. You can also use the Track order link in the footer.
Lost or damaged parcels
Report damage, missing items or delivery issues within 7 days. We will investigate and replace or refund eligible orders.
Need help with your order?
Start a return, track a shipment, or get in touch with our support team.